FAQ

 

WHAT IS VIRGIN HAIR?

The term virgin hair refers to hair that has been untouched by chemical processes such as dyes, perms, and relaxers.

Our Pure Virgin Hair is selected for the highest quality in the marketplace.

 

WHAT DOES REMY MEAN?

“Remy” or “Full Cuticle Hair” means that the hair has all cuticles healthy, intact and all cuticles flow in the same direction from root to the tip.

Typically hair is of “Remy” quality when it has been collected directly from a woman’s head and has been cut while held in a ponytail, so none of the hair strands fall to the floor.

Because of the careful collection process, only “Remy” quality hair can guarantee that all cuticles will stay aligned and the hair will be tangle-free hair in its most natural form.

True “Remy” hair lasts for a long time, can be reused several times, and can be colored or flat ironed with heat just like one’s own natural hair.

 

CAN THE HAIR BE STRAIGHTENED OR CURLED?

YES, this is 100% Human Hair. So treat it as your own.

You can curl and straighten the hair as desired. (Note-The hair may lose some of the curl patterns with a constant blow dryer.)

 

CAN MY NEW HAIR BE COLORED/DYED?

YES, you can color our hair. Our hair is 100% virgin hair of premium quality and has never been chemically treated and it can, therefore, handle the coloring process very well.

However, it will no longer be virgin once you color or process the hair.

We suggest you consult a professional if you wish to color your new hair.

 

ONCE I ORDER, HOW LONG IT WILL BE BEFORE I RECEIVE MY HAIR?

We will ship to you 24 hours, you will receive your order within 3-7 business days, excluding holidays.

We will tell you your tracking number once your hair has been shipped.

 

HOW MANY BUNDLES DO I NEED?

For average head size, here is my suggestion:

12”-14”:2 bundles

16”-20”:3 bundles

22”-28”:4 bundles or more

 

HOW LONG DOES THE HAIR LAST?

With proper care(clean and condition the hair regularly, the hair will last 6-12 months).

 

HOW DO I KNOW IF THE HAIR IS HUMAN HAIR?

Human hair has natural protein. It is easy to tell by burning and smell: When it is burnt, human hair has white smoke and smells like wool burnt, and it turns to ash.

 

WHAT IS THE NATURAL COLOR HAIR?

Our hair is natural color, close to #1b, there is a little color shading between the material and the photo.

 

 

 

 

FAQ